Protect your brand and your community from malicious content exposure, abuse, and fraud.
Supported by AI and a skilled and engaged workforce, Teleperformance is a step ahead in understanding the digital landscape and market nuances to develop tailored and efficient content moderation solutions adapted to your needs.
Our multilingual content moderation teams, driven by our unique global coverage, understand market specificities and content complexities to support our clients in managing and mitigating threats.
Our commitment to employee wellness guarantees motivated, resilient, strong, and problem-solving teams, empowered to make the right decisions and ensure the best performance results.
Our multilingual content moderation teams, driven by our unique global coverage, understand market specificities and content complexities to support our clients in managing and mitigating threats.
Our commitment to employee wellness guarantees motivated, resilient, strong, and problem-solving teams, empowered to make the right decisions and ensure the best performance results.
Features
RECRUITMENT OF COUNTRY NATIVES with an in-depth understanding of abuse on social media within the country
SYNERGISTIC APPROACH between human moderators and AI
Managers, trainers, team leads, and counselors are all trained to spot signs of distress.
INFRASTRUCTURE
Custom-built infrastructures provide the right work environment.
COUNSELLING
Ongoing specialist support maintains the agents’ emotional/psychological well-being.
SUPPORT
24/7 support during the employment lifecycle and post-employment
Clients Are Seeing Real Results
Our best-in-class technologies are making one of the major social media platforms worldwide a safer place.
By leveraging global content moderation best practices and implementing our proprietary tools and systems to measure team productivity, efficiency, and employee engagement, we assure that this client has:
99%+ accuracy achievement while improving global policies by providing continuous insights
Proactively identifying opportunities to enhance client tools
Custom-designed tools for specific areas, for implementation in the client environment
Hyper-focus on employee wellness and well-being by being highly engaged
Thank you for your interest in Teleperformance’s services. An interaction expert will contact you shortly. To complete the form, please start by filling out the reason for your contact.
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